Privacy Policy

1. Introduction

Whitwick Carpets ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us.

2. Information We Collect

We may collect and process the following personal data:

Personal Information: Name, email address, phone number, and address (when you contact us or place an order).Payment Information: When you make a purchase, payment details are processed securely by our payment provider. Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited (collected via cookies and analytics tools).Marketing Preferences: If you subscribe to our newsletters or marketing communications.

3. How We Use Your Information

We use your information for the following purposes:

To process orders and deliver products. To communicate with you regarding inquiries, orders, and services. To improve our website, products, and customer service. To send promotional emails (if you have opted in).To comply with legal obligations.

4. How We Protect Your Data

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Our website and payment processing systems are secured with encryption and other safeguards.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

Trusted service providers who assist us in running our business (e.g., payment processors, delivery partners).Legal authorities if required by law.

6. Your Rights

You have the right to:

Access the personal data we hold about you. Request correction of inaccurate information. Request deletion of your personal data. Opt out of marketing communications at any time.

7. Cookies and Tracking Technologies

We use cookies to improve user experience, track website performance, and personalize content. You can manage your cookie preferences through your browser settings.